Privacy Policy
Legal disclaimer
Privacy Policy – Pires Electrical Solutions
Effective date:Â 5 August 2026
Pires Electrical Solutions is committed to protecting the privacy of our customers and safeguarding personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Information we collect
We may collect personal information, including:
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Your name.
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Residential or business address.
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Email address.
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Telephone number.
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Information relating to the electrical services you require.
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Photographs of the work area where necessary to provide quotations or carry out work.
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Payment and invoicing details.
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Any other information you voluntarily provide to us.
How we collect information
We may collect information when you:
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Contact us by telephone, email, social media or through our website.
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Request a quotation.
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Engage us to carry out work.
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Subscribe to marketing communications.
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Provide feedback relating to our services.
How we use your information
We use your information to:
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Provide quotations and electrical services.
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Respond to enquiries.
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Process invoices and payments.
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Arrange appointments.
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Maintain business records.
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Comply with legal and regulatory obligations.
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Improve our services and customer experience.
Disclosure of information
We may disclose personal information to:
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Payment processors and financial institutions.
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Accounting, bookkeeping and information technology service providers.
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Suppliers and subcontractors when necessary to complete the requested work.
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Government agencies or regulatory authorities where required by law.
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We do not sell personal information to third parties.
Website information and cookies
Our website may collect technical information, including:
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IP addresses.
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Browser information.
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Device information.
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Website usage data.
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Cookies may be used to improve website functionality and analyse website traffic.
Security
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, alteration or disclosure.
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You may request access to the personal information we hold about you or request that inaccurate information be corrected.
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If you have any questions regarding this policy or wish to access or correct your information, please contact us.
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Pires Electrical Solutions
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